Score from 8327 reviews
- 16 Frankenstraße, 20097 Hamburg,
Germany - 
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Highlights
On-site restaurant
Stylish bar and lounge
Guest parking available
Daily room cleaning service
Non-smoking rooms available
24/7 front desk support
Superior Double Room Description, photos, price, amenities
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- bedside socket,
- baby cot/crib,
- hypoallergenic room,
- safe deposit box,
- iron,
- wardrobe/closet,
- seating area,
- heating,
- air conditioning,
- sofa,
- soundproofed rooms,
- non-feather pillow (synthetic),
- waste bin,
- work desk
- toilet paper,
- private bathroom,
- shampoo,
- shower,
- hairdryer,
- body soap,
- complimentary toiletries
- flat-screen tv,
- telephone
- coffee machine,
- refrigerator,
- tea and coffee making facilities,
- minibar,
- bottled water
- wake-up service,
- key card access,
- bed linen,
- towels
- courtyard view,
- view
- upper floors accessible by lift (to room),
- lift access (to room),
- walk-in shower (no step)
- smoke detector
- individually controlled air conditioning for room
- free gym access (depending on room type)
The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit provides 1 bed.
Room size:
Superior Double Room - 24 m2
Bedroom 1 – Large bed (King size)
Max persons: 2 
Comfort Double Room Description, photos, price, amenities
- hypoallergenic room,
- wardrobe/closet,
- air conditioning,
- soundproofed rooms,
- bedside socket,
- work desk,
- non-feather pillow (synthetic),
- sofa,
- heating,
- safe deposit box,
- baby cot/crib,
- waste bin,
- seating area
- toilet paper,
- complimentary toiletries,
- shampoo,
- shower,
- body soap,
- hairdryer,
- private bathroom
- telephone,
- flat-screen tv
- refrigerator,
- bottled water,
- minibar,
- tea and coffee making facilities,
- coffee machine
- wake-up service,
- towels,
- key card access,
- bed linen
- view,
- quiet street view,
- courtyard view
- upper floors accessible by lift (to room),
- walk-in shower (no step),
- lift access (to room)
- smoke detector
- individually controlled air conditioning for room
- free gym access (depending on room type)
The double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a minibar, a tea and coffee maker, a seating area, a flat-screen TV, as well as an inner courtyard view. The unit provides 1 bed.
Room size:
Comfort Double Room - 19 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Comfort Twin Room Description, photos, price, amenities
- hypoallergenic room,
- seating area,
- safe deposit box,
- baby cot/crib,
- wardrobe/closet,
- waste bin,
- work desk,
- sofa,
- soundproofed rooms,
- air conditioning,
- interconnecting rooms available,
- bedside socket,
- non-feather pillow (synthetic),
- heating
- shampoo,
- shower,
- toilet paper,
- hairdryer,
- private bathroom,
- complimentary toiletries,
- body soap
- telephone,
- flat-screen tv
- tea and coffee making facilities,
- coffee machine,
- refrigerator,
- minibar,
- bottled water
- towels,
- wake-up service,
- key card access,
- bed linen
- courtyard view,
- view,
- quiet street view
- walk-in shower (no step),
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
- individually controlled air conditioning for room
- free gym access (depending on room type)
The twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin room offers a flat-screen TV, a minibar, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit provides 2 beds.
Room size:
Comfort Twin Room - 19 m2
Bedroom 1 – Single bed
Max persons: 2
Suite Description, photos, price, amenities
- sofa,
- soundproofed rooms,
- seating area,
- hypoallergenic room,
- wardrobe/closet,
- baby cot/crib,
- safe deposit box,
- non-feather pillow (synthetic),
- iron,
- bedside socket,
- air conditioning,
- waste bin,
- heating,
- sofa bed,
- work desk
- hairdryer,
- bathrobe,
- shampoo,
- toilet paper,
- complimentary toiletries,
- shower,
- body soap,
- private bathroom
- telephone,
- flat-screen tv
- refrigerator,
- coffee machine,
- bottled water,
- minibar,
- electric kettle,
- tea and coffee making facilities
- key card access,
- towels,
- bed linen,
- wake-up service
- view,
- courtyard view
- walk-in shower (no step),
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
- individually controlled air conditioning for room
- free gym access (depending on room type)
Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower and a hairdryer. This suite is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit is furnished with 2 beds.
Room size:
Suite - 32 m2
Bedroom 1 – Double bed, Sofa bed
Max persons: 3
Heaven Suite Description, photos, price, amenities
- safe deposit box,
- air conditioning,
- waste bin,
- heating,
- wardrobe/closet,
- hypoallergenic room,
- sofa bed,
- non-feather pillow (synthetic),
- iron,
- baby cot/crib,
- bedside socket,
- soundproofed rooms,
- work desk,
- hardwood/parquet flooring,
- sofa,
- seating area
- complimentary toiletries,
- private bathroom,
- toilet paper,
- hairdryer,
- bathrobe,
- shampoo,
- shower,
- body soap
- telephone,
- flat-screen tv
- minibar,
- refrigerator,
- tea and coffee making facilities,
- coffee machine,
- bottled water,
- electric kettle
- towels,
- wake-up service,
- bed linen,
- key card access
- view,
- river view
- lift access (to room),
- upper floors accessible by lift (to room),
- walk-in shower (no step)
- children's books, dvds, or music (in room)
- smoke detector
- individually controlled air conditioning for room
- free gym access (depending on room type)
Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower and a hairdryer. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit provides 2 beds.
Room size:
Heaven Suite - 41 m2
Bedroom 1 – Double bed, Sofa bed
Max persons: 4
Choose your ideal room at NYX Hotel Hamburg by Leonardo Hotels
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Comfort Double Room
- Comfort Twin Room
- Superior Double Room
- Suite
- Heaven Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
on-site water sports, pop-up art exhibitions, live stand-up comedy, hotel movie nights, guided walking tours, special themed dinners, bar happy hour, live music and performances, live sports broadcasts
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, breakfast served in room, take-away lunches, café/snack bar, special dietary menus (on request), grocery delivery service, children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
gym/fitness studio, fitness activities
Transport & getting around
secure parking garage, ev (electric vehicle) charging point, local public transport passes, disabled-access parking
Reception & guest support
24/7 front desk, quick check-in/check-out, baggage hold, guest concierge services, invoices available
Shared spaces for guests
outdoor terrace area, recreation/games lounge, rooftop sun deck, guest lounge / tv room, patio/outdoor seating
Family & entertainment
dedicated entertainment team, vibrant nightclub with dj, scheduled evening entertainment, child safety gates provided
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, full wheelchair accessibility, restroom with support rails, raised toilet seat, lowered wash basin, bathroom emergency pull cord, comfortable pet bed, convenient pet bowls, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
On-site parking is provided with options for private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 23:30 hours
Check-outFrom 01:00 Until 12:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methodsMap
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